Two Factor Authentication
What is Two Factor Authentication?
Two Factor Authentication (2FA) is an extra layer of security for your account. It requires an extra step in the login process.
What is a One-Time Password?
With 2FA activated, first, you log in as you normally would with a username and password. You will then be prompted to enter a One-Time Password.
This One-Time Password is generated from an authenticator app that is installed on your mobile device. It is time-limited to 30 seconds so you will need to enter it quickly to complete the login process.
What do I need before I set up 2FA?
You will need a third-party authenticator app installed on your mobile device.
Here are some of the most popular authenticator Apps:
Google Authenticator : Android iOS
Lastpass Authenticator : Android iOS
Microsoft Authenticator : Android iOS
IMPORTANT: You will be required to use your selected app to generate your One-Time Password every time you log in.
I have my app installed! How do I activate 2FA?
Navigate to Flyout Menu > My Profile/Settings, then open the Security tab.

Scroll down to the Two Factor Authentication section and click Enable 2FA.

Scan the QR code with your authenticator app to generate a code, and enter it into the field above. Click Activate to finalize your 2FA settings.
Now every time you enter your username and password to log in, you will be sent a One-Time Password to your authenticator app.
What if I lose the device my 2FA is on?
Your account admin can reset your Two Factor Authentication for you. Once they do, you sign in with your password alone until you set up a new authenticator app. An account owner can also require 2FA across their Staff Targets and CRM Targets.
CLICK HERE to learn about Two-Factor Authentication Reset and Enforcement.
