Two Factor Authentication

What is Two Factor Authentication?

Two Factor Authentication (2FA) is an extra layer of security for your account. It requires an extra step in the login process.

What is a One-Time Password?

With 2FA activated, first you log in as you normally would with a username and password. You will then be prompted to enter a One-Time Password.

This One-Time Password is generated from an authenticator app that is installed on your mobile device. It is time-limited to 30 seconds, so you will need to enter it quickly to complete the login process.

What do I need before I set up 2FA?

You will need a third-party authenticator app installed on your mobile device.

Here are some of the most popular authenticator Apps:

Google Authenticator : Android  iOS

Authy : Android  iOS

FreeOTP : Android  iOS

Lastpass Authenticator : Android  iOS

Microsoft Authenticator : Android  iOS

IMPORTANT: You will be required to use your selected app to generate your One-Time Password, for every time you log in.


I have my app installed! How do I activate 2FA?

Navigate to Flyout Menu > My Profile/Settings.

Scroll down to the bottom of the page to the Two Factor Authentication section.

Scan the QR code with your authenticator app to generate a code, and enter it into the field above. Click Activate to finalize your 2FA settings.

Now every time you enter your username and password to log in, you will be sent a One-Time Password to your authenticator app.

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