CRM: RE: Tasks
What is an RE: Task?
An RE: Task is a "Related to" Task. Essentially, it's an informal Task that's related to a specific CRM Target (CRM Contact or CRM Company).
When you create an RE: Task you do so by choosing the related CRM Target and assigning it to a Staff Member. This is useful for a supplemental Target-specific Task that needs to be created without need to be associated with a Project.
How do I create a RE: Task?
You can create your RE:Task directly in the CRM or via the Project Toolkit.
Adding a RE:Task in the CRM
Navigate to CRM > Contacts or CRM > Companies to locate your Target.
Once you locate your Target, you can click the Options menu button (3 dots) beside the Contact or Company and select RE: Task.
You can also click on the Contact or Company to enter the CRM Dashboard. You can then select Create RE: Task from the "Available Automations" section on the right-hand side of the screen.
A modal will appear in which you can fill out the Task details.
CLICK HERE to learn about creating Tasks
Once created the assigned Staff Member will receive a notification and the RE: Task will appear in their My Tasks list.
Adding a RE:Task in the Project Toolkit
For staff that have access to the Project Toolkit, they can navigate to Projects > My Tasks and click the +ADD TASK button.
The modal will then appear in which you can fill out the Task details.
Where do I find assigned RE: Tasks?
To see the RE: Tasks that a Contact or Company has, navigate to their CRM Dashboard page. Hover your cursor over the Projects tab in the top navigation menu bar and select RE: Tasks.
This will bring you to a list of any RE: Tasks assigned to this particular Contact or Company.
You can view the RE: Task by clicking the Open button or quickly create new RE: Tasks by clicking the + Re Task button.
The assigned Staff Member can also view all of their tasks including RE:tasks by navigating to Projects > My Tasks.
The RE: Task will be included among other standard Tasks, with a label showing which Contact it is linked to.