Customize 'From Email' using SMTP

What is SMTP?

Simple Mail Transfer Protocol (SMTP) is a protocol for sending emails between servers. By selecting SMTP you can configure the platform to send notification emails out through your email address.

If you would rather have the platform send mail on your behalf, and you have an email address based on a domain name that you own, you can use Domain Verified Settings instead.

CLICK HERE to learn how to set up Domain Verified Sending


How do I configure SMTP?

Navigate to Flyout Menu > Email Branding.

Add the  From Name and Company Name for your emails. 

Choose  SMTP as the Email Sending Method.

Fill out the required fields. 

Enter your  Host information, including Login / Email, Password, Port, and Encryption. Toggle the Ignore SSL warnings to turn on or off. Click Save

If you are using a Microsoft / Office360 email address, you'll need to go into your settings (Admin > Users > Manage Email Apps) and enable Authenticated SMTP.

Then, enter the following into the  Use SMTP to send emails fields:

Host: smtp.office365.com
Login / Email: your Office 365 username
Password: your Office 365 password
Port: 587
Encryption: TLS

IMPORTANT: If you are using a Gmail / G Suite email address there are a few extra steps you'll need to take to set up SMTP. Learn more HERE.

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