PAGES: Workspace Pages

What is a Workspace Page?

A Workspace Page is a Page that can be assigned to both Internals & Externals and is designed to be edited by anyone who is assigned and has visibility. In addition to this, each time a user edits the page, they are required to make a comment to describe the nature of their changes. This creates a 'change log' for other users to read that helps everyone understand the reasons for the changes.
Workspace Pages can be assigned to one, some, or all Internal Staff or external Contacts in an installation (excluding Leads who are not able to login). 

You can use Workspace Pages to collaborate on documents, announcements, or any other text based content, depending on your needs.

How to Create a new Workspace Page

To create a new Workspace Page, simply navigate to Pages > Workspace Pages > Add New Page from the top menu, or navigate to Pages > Workspace Pages > Manage Pages and click the + button.

From there, you will be presented with a form which you can use to create your new Workspace Page, and assign it accordingly.

Assigning Externals

The first section you'll see is where you can assign any Prospects or Leads to this Workspace Page. There is a checkbox option that if checked will automatically assign all Clients/Prospects that exist in the account, and this will also include any future Clients/Prospects that are added to the account.

Assign Users

Use this field to assign desired users to the Page. Users who are defined as either Clients or Prospects can be assigned to a Page.

Assign Circles

Use this field to assign desired Circles to the Page. You can also optionally use the + button next to the field to quickly create a new Circle, if you don’t already have one created that you need.

Assigning Staff

The next choices you'll see is where you can assign Staff to this Workspace Page. There is a checkbox option that if checked will automatically assign all internal Staff users that exist in the account, and this will also include any future Staff that are added to the account.

Category

Use this field to assign the Workspace Page to a Category. You can also optionally use the + button next to the field to quickly create a new Category if you don’t already have one created that you need. From the user side of things, the assigned Category will serve as the title for the first level menu navigation tab. Your Prospects/Clients and Staff will see this choice in their navigation under "Workspace"

Title

Use this field to define the main title for the Page. This title will appear in several places, such as in the Page admin table, as well as at the top of the page when any assigned user is viewing the Page.

Menu Title

Use this field to define the menu title for the Page. This is the title that will be used to link the Page inside the dropdown menu that displays for clients when they hover over the main “Pages” top menu item. Generally, you will want to keep the Menu Title short (just a few words), so it will look nice in the menu.

Content

Use this field to add your initial page content for the Page. Basic text can be entered, or you can copy/paste more complex content from other sources. Additionally, you have the option to create the page content entirely using HTML, by clicking the “<>” button in the left corner of the editor toolbar.

When the Page is created and assigned the way you like, just click “Save” to save the new page. Assigned users will be notified via email about the new page, and they will be able to login and view it immediately.

Making Updates to the Workspace Page

After they are created, Workspace Pages should be accessed from the Workspace menu in order to collaborate with your Clients on the content.

ALERT: It's important to note that when a logged-in user (external or internal) is making edits to a Workspace Page, that Page will be locked, and not available for editing by any other user. The page will be available again for editing only after the Page is saved, a Revision Note has been made and the Page is closed.

Revisions List

When you access the Workspace, you'll see the first section is a list of the revisions that have been made previously. 

Editing Workspace Pages

Editing the Workspace Pages is just the same as editing any other content using the WYSIWYG editor. The biggest difference is that below the editor, you'll see that a Revision Note is required before saving your edits.

Reverting to a previous Revision

If you find in the collaboration process that you want to revert to an earlier version, you can simply use the Options menu for that version and select Revert to this version.

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