AUTOP1LOT: Free Trials on Packages

What is a free trial on an AUTOP1LOT Package?

As an AUTOP1LOT partner, you can let your own customers try a Package for free before they pay. They sign up through a zero-total checkout, their Child Account is created right away, and billing starts only when the trial ends. A customer who cancels during the trial is never charged.

You control the trial on each Package you sell. It is separate from the standard SuiteDash 30-day free trial, which applies to your own SuiteDash account.

How do I offer a free trial on a Package?

  1. From the AUTOP1LOT menu, open your Packages and add a new Package or edit an existing one.
  2. Turn on Offer a Free Trial.
  3. In Day(s), enter how long the trial lasts. The trial can run from 1 to 30 days.
  4. Choose whether to turn on Require Card Upfront (see below).
  5. Save the Package.

The trial settings belong to each Package, so you can offer a trial on one Package and not on another.

Should I require a card upfront?

Require Card Upfront is off by default.

  • When it is on: the customer's payment method is saved to your payment gateway at signup. Nothing is charged during the trial. The customer is billed automatically the day after the trial ends, so they don't need to do anything to continue.
  • When it is off: no payment details are collected at signup. To continue after the trial, the customer adds a payment method and pays.

What does my customer see at checkout?

The checkout shows a Free Trial section with the length of the trial (for example, "14-Day Free Trial"):

  • With a card required, it explains that nothing is charged today, the payment method is saved securely, and billing happens automatically only when the trial ends.
  • Without a card, it explains that no payment details are needed to start, and that the customer adds a payment method when the trial ends to continue.

Either way, the customer pays nothing if they cancel during the trial.

TIP: If a customer asks about the trial on a Package they bought from you, the trial length and card requirement are the ones you set on that Package, not the SuiteDash 30-day trial.

To learn more about setting up AUTOP1LOT, CLICK HERE.