Customize Email Logo/Colors
VIDEO: Customize Emails sent from your Portal
You can use these settings to fully customize the various text and background colors, the primary logo, the social media footer links, as well as the sender name and email that is used for all SuiteDash email notifications that send from your installation.
CAUTION: You should pay attention to the SPF Record instructions given below. Your emails may not be delivered to your Contacts if you fail to complete these steps.
SPF Record Warning
If you modify the 'From Email', this can reduce the probability that emails from the platform will arrive in the recipient's Inbox unless you add 'sendgrid.net' to the SPF record for your domain name. Below, we'll provide information related to SPF records, and help you understand what you need to do.
Your deliverability is based on two things: the reputation of your email marketing provider and your own domain reputation.
One thing we offer is the ability to set up a custom sending domain, which allows you to set up authentication records with your web host. This tells email providers like Gmail and Outlook that you are a real business, and you have given SuiteDash permission to send on your behalf.
SPF stands for Sender Policy Framework. It was specifically created to protect against sender address forgery--spammers pretending to send emails as you. An SPF record in your DNS Settings gives email providers something to check, to make sure the emails are really coming from you. Read more about SPF here.
These records are not required, but can improve your deliverability to your lists!
What does this SPF need to look like?
You should create a TXT record in your DNS using the value below
v=spf1 include:sendgrid.net include:portalmailbox.com ~all
If you already have an SPF record created, for Google or Office365 for example, you can create an SPF record with multiple values. Some examples are included below.
v=spf1 include:_spf.google.com include:sendgrid.net include:portalmailbox.com ~all
v=spf1 include:spf.protection.outlook.com include:sendgrid.net include:portalmailbox.com ~all
How to add an SPF Record for my domain name?
Click your registrar for specific directions: GoDaddy