PARTNER: Reseller Program
SuiteDash Reseller Program
The SuiteDash Reseller Program was designed to give established businesses with an already existing Client base a chance to monetize a new recurring revenue stream.
How does the Reseller Program work?
After you have been approved as an authorized SuiteDash Reseller, you can manage your sub-account environments by navigating to Settings > My Account > Reseller Dashboard.
From the Reseller Dashboard, you can View/Impersonate/Cancel any existing customer sub-accounts, as well as create new ones.
How does a Reseller make money?
You will add the Name and Email address new customer to automatically create their new SuiteDash environment. All resold accounts must be a Pinnacle license subscription as it requires the full White Label capability. For each resold Pinnacle license, the Reseller will pay SuiteDash a wholesale price per month. That wholesale monthly fee will be added to your existing payment (the same payment method on file for your primary SuiteDash account).
You as the Reseller make money by charging a markup of your choosing. The profit comes from the difference between that price and the wholesale price paid to SuiteDash.
Does the Client ever know about SuiteDash?
In the newly-created SuiteDash account, you’ll be automatically established as the Super Admin. From there you can begin setting up the desired branding, creating users, etc. Once you have the account fully set up and White Labeled, you'll hand the keys to your Client in the form of Admin-level login credentials - and off they go!
Your Clients never need to see the word SuiteDash or even know that a company called SuiteDash even exists.
How do I apply to join the Reseller Program?
The Reseller Program is by application only. The process is a business assessment, verification and interview. There are no application fees, upfront costs, or hidden fees. The only requirement is that the Reseller must complete the application process, sign the Reseller Program Contract, and maintain a retail-priced SuiteDash Pinnacle license at all times (this is needed so that we can grant access to the Reseller Dashboard).
CLICK HERE to begin the application process
I've officially joined the Reseller Program! What next?
After you've completed the application process, there will be new navigation item in your Flyout Menu titled Reseller Dashboard. This is where you will manage your Reseller "Child" Accounts.
To add a new "Child" Customer Account, simply click the +Add Customer button.
A window will appear in which you can fill out the Organization Name and Email. You can also choose to apply a Reseller Profile to speed up the process.
CLICK HERE to learn about Reseller Profiles
IMPORTANT: No emails will be sent to your Customer at this time. These values are collected for your own reference only.
When you've entered the information, click Create Customer. They will now be listed in your Reseller Dashboard.
For each new account you create, you will be charged $69.00 (using your payment method on file). This is a subscription fee and will be charged automatically every month.
How do I customize my Customer's account?
You will be the Super Admin of any Customer account you set up. Your Customers will not see things like Manage Subscription, White Label settings, etc.
To access the Customer's account so that you can make modifications, click the Options dropdown menu and click Impersonate. Clicking on the account in the list will automatically initiate this as well.
While in Impersonate, you are acting as the Super Admin of the "Child" Account. As the Super Admin, you are the only user that has access to the areas of the platform that control branding and customization.
Your view as Super Admin in "Child" Account
With these Branding options, you can fully brand the platform either to your product brand - or if you're in acting in the capacity of a design shop - to your Client's brand. After you have provided your Clients the Admin login, they they won't be able to view these settings (or undo them). All they will see is the branding you have provided for them.
Their view as Admin in "Child" Account
How do I give my Customers access to the account?
IMPORTANT: Before inviting any users to the Child Account portal, it is essential that you complete setup of your Custom URL. Any Portal Access Invitation emails sent before setup will not generate correctly.
CLICK HERE to learn about setting up your Custom URL
When you're ready to provide access to your Customer, use the Impersonate feature to enter as the Super Admin. Navigate to the Flyout Menu and select Manage Staff. Now you will create a new Admin user, just as you would normally create a Staff Member.
When you add this Admin user, they will receive a Portal Access Invitation Email with a link that will allow them to set their password and log in to the platform.
How do I apply my Translations to an existing Child account?
If you've updated your configured Translations, or forgot to configure a Reseller Profile to include this option, you can still transfer over your configured Translations.
CLICK HERE to learn about Translations (beta)
In your Reseller Dashboard, click the Options dropdown menu and select Transfer Translations.
IMPORTANT: Transferring your Translations will overwrite any existing configurations you already have. This cannot be undone.